Shared PowerPoint files are slow to display to Pexip participants.Pexip VMR participants can't see shared PowerPoint files.Audio-only calls when using a VCS for call control.Gateway clients are disconnected from SfB/Lync meetings.Problems connecting gateway calls to SfB/Lync clients.Problems connecting to SfB/Lync meetings via the Virtual Reception (IVR gateway).Can only make audio calls when using a Cisco VCS for call control.SfB/Lync users see low-resolution presentations in small scale.SfB/Lync presenter sees "Someone has joined and can't see what's being presented or shared" notification.Content from Pexip participants not included in a Skype for Business / Lync meeting recording.SfB/Lync participants do not receive presentations / content sharing.Sending messages from a SfB/Lync client to a locked conference.Poor image quality and delays when sharing content from SfB/Lync.Conference status shows backplanes to a merged SfB/Lync meeting with no participants.Collecting SIP logs using the SfB/Lync Server Logging Tool.SfB/Lync client can successfully connect to the Pexip Infinity conference, but audio and/or video is not working in one or both directions.SfB/Lync client does not connect to Pexip Infinity conference.To disconnect the call, click the red button.This topic describes any limitations and provides troubleshooting guidance when integrating Microsoft Skype for Business and Lync* with Pexip Infinity. Click the camera icon to stop sending video, and the microphone icon to mute audio. Don’t forget to un-mute when you want to chime in!Ĭall controls will only display during an audio or video call. It will improve the experience for everyone. If you hear someone pounding away on a keyboard (or other background noise), ask your participants to mute their mics. You may need to ask other participants to adjust their audio settings too.īest practice tip: Your mic should always be muted when you are not talking. If you hear yourself in a “loop” or echo, mute your microphone, then turn down your volume. Note: Using a headset helps keep feedback from impacting your conference call. Navigate to the Audio/Video tab to adjust the settings. To adjust microphone, speaker, and camera settings, click Skype for Business in the menu-bar, then Preferences. Note: many external (USB) cameras have integrated microphones. When you select a working microphone, you will see its level indicator moving. Go to Tools –> Audio Device Settings or Video Device Settings.įrom the Audio Device settings, select the microphone and speakers (integrated or headphone out port) you wish to use.
#Not configured to server skype for business mac windows#
For Windows 10:įind and click the gear icon from the main Skype windows. If you need to adjust these settings during a call, you may need to exit Skype for Business and re-enter the call for the changes to take effect. You should adjust and test these setting before you start a call. Please configure these settings before you start an audio or video call.Ĭonfiguration settings can be found from the Tools menu in Windows, and from the Audio / Video Preferences menu in MacOS. Configure audio and video on your computer to work with Skype for Business.Īll BSU and NTC laptops have integrated microphones, speakers, and a camera. Other devices (external cameras or headphones) can be connected too.
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